Online Privacy Policy

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Federated Mutual Insurance Company, Federated Service Insurance Company, Federated Life Insurance Company, and its subsidiaries and affiliates (collectively, “Federated”) are committed to protecting your privacy and earning your trust. This Policy describes the personal information we collect about you and how it is used and protected. This Policy applies to our prospective, current, and former clients. If there are any material changes to this Policy, those changes will be posted on this web page.

Information We Collect

We collect personal information for the purpose of serving your insurance needs and providing services to you. Personal information includes any information that identifies you or describes your relationship with Federated.

The types of personal information we may collect about you include:

  • Information you provide on applications or other forms, or in your verbal responses to our questions. This may include, but is not limited to, identifying information such as name, address, social security number, driver’s license number, and information about your assets and income;
  • Information regarding your transactions with us including, but not limited to, policies purchased and premium payment history; and
  • Information we receive from third parties, such as a consumer reporting agency.

Information Shared Among Federated

As permitted by law, Federated may share your personal information with each other for various purposes, such as offering you other services or opportunities made available by our subsidiaries or affiliates.

The sharing of such information relieves our clients of the burden of providing duplicate information each time they apply for a new product with any of our subsidiaries or affiliates. In addition, sharing information allows Federated to develop and enhance services to offer a competitive range of services to our clients. Federated will only share information for legitimate business purposes with the goal of providing our clients with convenience and more choices.

Disclosure of Information to Third Parties

We do not sell our client lists or any personal information regarding our clients.

We do not disclose any non-public personal information about you to anyone, except as required or permitted by law or described above. We may disclose the information we collect about you to non-affiliated companies as reasonably necessary to provide you with insurance products and services. For example, we may disclose information about you to third parties to assist us in servicing your policies and/or claims.

Safeguarding Your Privacy

We maintain physical, electronic, and procedural safeguards to protect your personal information. Federated works with a number of third parties to help protect your personal information and maintain the security of our network and may share your personal information with such third parties to the extent necessary to obtain the third party’s services. Federated and its agents reserve the right to monitor or decrypt any communications, including but not limited to secure communications, that you send to Federated personnel. Our employees are bound by our Code of Conduct and policies to limit access to consumer information for business purposes only and keep your personal information confidential.

This notice applies to each of the following companies: Federated Mutual Insurance Company, Federated Service Insurance Company, and Federated Life Insurance Company. Companies may not be licensed in all states.

Additional Information for Web Site Visitors

We collect two kinds of information about our online visitors. Non-personal information is collected from visitors who are accessing our public pages. This non-personal information is used to track such things as the number of guests visiting our site; the areas of the site visited; date and time of access; browser and operating system type used by the visitor; and host or service provider information. This traffic data is collected to better serve our online visitors.

Personal information about our online visitors is only collected when you voluntarily offer it for the purposes set forth in this site, primarily during the process of enrolling as a secured user. Access to pages with personal information is password-protected. Personal information which you provide to us is kept confidential and will not be disclosed to third parties, except as otherwise provided herein.

Protected Health Information

If you are an insured with Federated for group health, dental or disability coverage, you have certain privacy rights with respect to any of your protected health information that we request, use, or disclose. Those rights are found in Federated’s Notice of Privacy Practices.


Federated may place a “cookie” in the browser file of a visitor’s computer. Cookies are pieces of information that are stored on your computer when you visit Federated’s Web site. They are used to keep a record of which web pages you have visited on our site. Federated does not use cookies to access any personal information about you. Federated collects your personally identifiable information only when you directly provide it to Federated.

Do Not Track Signals

Federated does not collect personally identifiable information about your online activities by means of a tracking device. Therefore, Federated does not respond to “do not track” signals or other mechanisms that provide you the ability to exercise choice regarding the collection of personally identifiable information about your online activities over time and across third-party websites or online services.

Federated may offer you services from third parties through the Federated website. It is Federated’s understanding that those third party vendors do not collect personally identifiable information about your online activities when you use those services through the Federated website. It is Federated’s understanding that its third party vendors only collect your personally identifiable information when you provide it to them directly.

Children Under 13 Years of Age

The Federated website is not directed to children under the age of 13. We do not knowingly collect or maintain personal information from children under the age of 13.

Internet Communication

Federated cannot guarantee the privacy of any communications made over the Internet. While we maintain reasonable electronic safeguards regarding our enrolled users, we will not assume any responsibility for any harm, loss or damage you may incur as a result of your transmittal of personal information over the Internet to or by Federated.


By accessing this site and providing your personal information to Federated, you are signifying your consent to Federated’s Privacy Policy. Federated reserves the right to update this Policy from time to time. This Privacy Policy is effective August 13, 2007.

Last updated March 30, 2016.