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Client Contact Center for Commercial Property & Casualty clients:

Licensed insurance professionals are available to answer your general policy service requests.

Call 1-888-333-4949 | 7:00 am – 6:00 pm CST
Click here to send an e-mail.
Services available:

  • Request Policy changes (add/delete an auto, change address, etc.)
  • Driver insurability requests for a prospective or current employee(s)
  • Answer billing questions
  • Request auto ID cards
  • Obtain certificates of insurance or other proof of insurance needs
  • Coverage questions
  • Report new property and liability claims
  • Request bonds (license, tax, payment, etc.)
  • Access the Risk Management Resource Center

For the most efficient service, we ask that you have your account number available.

P & C Claim Reporting

Go to Report a Claim.

Group Health Inquiries

Call 1-800-377-9154
Click here to send an e-mail.
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for group health assistance.

Locate Your Federated Representative

Your local Federated representative can help you evaluate your business risks and exposures. Federated’s marketing representatives are highly trained and have the expertise to develop an insurance and risk management program tailored for your business. Go to Locate Your Federated Representative.

Employment Inquiries

Go to How to Apply.

For General Inquiries, Comments, or Concerns:

Click here to send an e-mail.

Or call between 7:00 am – 4:30 pm CST
1-800-533-0472
1-507-455-5200

Federated Mutual Insurance Company
PO Box 328
121 E Park Square
Owatonna, MN 55060-0328

Media Inquiries

Click here to send an e-mail.