Underwriting Support - Creating Our Clients’ Policies
Underwriting Support Specialists (USS) work with multiple computer systems to set up new client accounts, assist clients in making changes to their policies, and create and process those policies within Federated. A USS handles various state-specific insurance requirements and manages a variety of tasks and issues to help serve our clients.
Successful Underwriting Support Specialists:
Do not need an insurance background but are willing to engage in continuous learning
Have experience in business, accounting, office support or a related field, or 2 years post-secondary education in these fields
Are proven problem solvers who take initiative
Have an eye for detail and strong decision-making skills
Possess strong computer skills (preferably Microsoft Office experience)
Federated provides extensive training both in the classroom and on the job. Your training as a USS will take place over an 8 to 10-month period as you adapt to your new role. Your training will begin with a 4-month (on-site) training class. Federated employees also have Company support for individual self-development activities. See Training/Development to learn more about Federated's extensive training programs.
Meet Some of our Underwriting Support Specialists
We invite you to review comments from some of our USS employees in Owatonna and Phoenix. Learn what attracted them to Federated and what they have enjoyed or appreciated about being in the USS role.
“I personally was looking for a new challenge in my life, hmm . . . insurance? Now that was thinking outside of the box! And what a great decision I made. I truly love what I do and the support I receive from mentors, co-workers, and supervisors. I feel heard as an individual, am treated with respect as an employee, am valued for my new ideas, and challenged to learn and grow on an ongoing basis.” …. Dawn – USS II
“The USS role has offered me the challenge I was seeking in my career. I love the fact that I am not doing the same processing every day. Everything I work on has a different twist to it and that keeps my mind engaged and inspired.” …. Val – USS II
“Federated Insurance truly believes in the power of its greatest resource – people. I have seen multiple examples of Federated investing in its employees: from a four-month training program for new hires …. to educational courses …. to internal promotions. I am not only proud to work for Federated, but I also have a level of loyalty for this company that I haven’t reached at previous employers.” …. Lori – USS III
“I like how the workflow in our department is organized, and I really appreciate the tools that we have been given to do our jobs. I enjoy the people I work with as well as the sense of community as we work together, as a team, to achieve goals.” …. Edwina – USS II
“Federated provides many avenues for growth. I choose to stay at Federated because of all the training and development opportunities that are available to me.” …. Fatima – USS II
“Federated Insurance to me is a friendly, family-oriented environment that promotes growth in a highly respected and professional atmosphere. Federated is goal oriented with the opportunity for employees to succeed and build a career!” …. Edie – USS III
“The reason I decided to work at Federated was because the people that interviewed me were very friendly. These people turned out to be my supervisors and managers and I interact with them on a daily basis. It turns out that their friendly and family-oriented representation is also the core of the company. I love the team spirit here …. I know that if I am having a problem processing an account, there is always someone nearby willing to help.” …. Wilson – USS II
